For Employers

Where do I find my monthly reporting?

Click on the “Access My Reports” link. From there, you will be directed to a new site. At this site, enter in your login information. If you are not registered, please contact your Report Analyst. Once you have signed in, click on the appropriate quick links from the home page.

Where can I search for a Preferred Provider?

The Public Provider Search is available from the home page or using the link above.

Where can I find if a claim was received for a specific employee?

Click on the link “Help member with claim or coverage question” above. From there, you will be directed to a new site. At this site, enter in your login information. If you are not registered, please contact our Customer Care team.

Once you have signed in, simply click on the “Claims” link. You can find a claim by the member’s ID number or by the claim number.

What is a health benefits administrator?

Health benefits administrators like RGA help organizations that want to save money by self-insuring their health plans. These companies help employers set up their group health plans, administer them expertly, provide service and support to members, coordinate stop-loss insurance coverage, offer access to provider networks to reduce the cost of care, and use data to pinpoint savings opportunities. 

Where can I find if a certain diagnosis or procedure code is covered?

We do not quote benefits based on diagnosis or procedure codes; please call our Customer Care team at 1-866-738-3924 with a detailed description of the service being provided and the code, and they will provide you an accurate benefit quote. 

What is RGA's holiday schedule?

RGA observes the holiday schedule below. Our Customer Care lines will re-open at 5 AM PT the following business day.